Data & Privacy

baji3 Privacy Policy — Your Data, Protected

At baji3, we take your privacy seriously. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have as a player in Bangladesh. No jargon, no vague language — just straight answers.

Last updated: January 2025

Six Things baji3 Does to Protect Your Privacy

Before you read the full policy, here's a plain-language summary of how baji3 handles your personal data.

We Only Collect What We Need

baji3 collects only the personal data required to operate your account, process payments, and comply with legal obligations. We don't collect data for the sake of it, and we don't ask for information that isn't necessary for your account to function.

We Never Sell Your Data

Your personal information is never sold to third parties. baji3 shares data only with payment processors, licensed game studios, and regulatory bodies — and only to the extent required to run the platform and meet legal requirements. That's it.

Industry-Standard Encryption

All data transmitted between your device and baji3 is protected using SSL/TLS encryption. Your payment details, login credentials, and personal information are stored in encrypted form on secured servers with restricted access controls.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Simply contact our support team and we'll handle your request promptly. We believe your data belongs to you, and we make it easy to exercise your rights.

Transparent Cookie Use

baji3 uses cookies to keep your session active, remember your preferences, and analyse platform performance. We don't use cookies to track you across other websites. You can manage cookie preferences through your browser settings at any time.

You Can Opt Out of Marketing

If you've opted in to receive promotional messages from baji3, you can unsubscribe at any time by contacting our support team or updating your account notification preferences. We will never send unsolicited marketing to players who have opted out.

01

Introduction

This Privacy Policy explains how baji3 ("we", "us", "our") collects, uses, stores, and protects the personal data of players who use the baji3 platform at baji3.app. By registering an account or continuing to use the baji3 platform, you confirm that you have read and understood this policy and consent to the processing of your personal data as described here.

baji3 is committed to handling your personal data responsibly. We follow recognised data protection principles and apply appropriate technical and organisational measures to keep your information safe. This policy applies to all registered players, visitors to the baji3 website, and anyone who contacts us through our support channels.

If you have questions about how baji3 handles your privacy, or if you want to exercise any of your data rights, you can contact our support team at any time via live chat or by emailing [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

This policy was last updated in January 2025. If you registered before this date, the updated policy applies to your account from the date of publication.
02

Data We Collect

baji3 collects personal data in several ways: directly from you when you register or contact us, automatically when you use the platform, and from third-party payment providers when you make a deposit or withdrawal. The table below summarises the categories of data we collect and why.

Data Category Examples Why We Collect It
Identity Data Full name, date of birth, national ID number Account verification and age confirmation
Contact Data Mobile number, email address Account communication and support
Payment Data bKash/Nagad/Rocket account number, transaction records Processing deposits and withdrawals
Gaming Activity Game history, bet amounts, session duration, win/loss records Fraud prevention and responsible gaming monitoring
Technical Data IP address, device type, browser, operating system Security monitoring and platform optimisation
Usage Data Pages visited, features used, time on platform Improving platform performance and user experience
Communications Data Live chat transcripts, support emails Resolving disputes and improving support quality

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless you voluntarily provide it in the context of a responsible gaming request. In that case, the data is used solely to provide appropriate support and is handled with the highest level of confidentiality.

baji3 may request identity verification documents such as a national ID card or passport photo at any time. This is a standard requirement for payment processing and fraud prevention, not an optional step.
03

How We Use Your Data

baji3 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with the reasons it was originally collected. The main ways we use your data are:

  • To create and manage your baji3 account, including verifying your identity and age.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • To detect and prevent fraud, money laundering, and other prohibited activities on the platform.
  • To monitor gaming activity for responsible gaming purposes and to apply any limits or restrictions you have requested.
  • To provide customer support and resolve disputes or complaints raised through our support channels.
  • To send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts.
  • To send promotional messages and bonus offers, but only if you have opted in to receive marketing communications from baji3.
  • To analyse platform usage and improve the performance, design, and features of the baji3 platform.
  • To comply with legal and regulatory obligations applicable to online gaming platforms operating in Bangladesh.

baji3 does not use automated decision-making or profiling in ways that produce legal or similarly significant effects on players, except where required for fraud detection or responsible gaming interventions. In those cases, you have the right to request human review of any automated decision that affects your account.

04

Data Sharing & Third Parties

baji3 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the following limited circumstances, and only to the extent necessary for each purpose:

  • Payment processors: bKash, Nagad, and Rocket receive the transaction data required to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable financial regulations.
  • Game studios: Licensed third-party game providers such as Playtech and other certified studios receive your player ID and session data to deliver game content. They do not receive your full identity or payment details.
  • Fraud prevention services: baji3 uses third-party fraud detection tools that process technical data such as IP addresses and device fingerprints to identify suspicious activity.
  • Regulatory and legal authorities: baji3 will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by law, or when we believe disclosure is necessary to protect the rights, property, or safety of baji3, our players, or the public.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.
All third parties who receive your data from baji3 are contractually required to handle it securely and use it only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.
05

Cookies & Tracking Technologies

baji3 uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain viruses or malware and cannot access other files on your device.

baji3 uses the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without disabling the platform entirely.
  • Preference cookies: Remember your settings such as language preference, display options, and notification choices so you don't have to re-enter them each visit.
  • Analytics cookies: Help us understand how players use the platform — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious transaction behaviour.

baji3 does not use third-party advertising cookies or cross-site tracking cookies. You can manage or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the baji3 platform.

By continuing to use the baji3 platform after being shown our cookie notice, you consent to our use of cookies as described in this section. You can withdraw consent at any time by clearing your cookies and adjusting your browser settings.
06

Data Retention

baji3 retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The retention periods below apply to the main categories of data we hold:

  • Account and identity data: Retained for the duration of your account plus 5 years after closure, in line with anti-money laundering regulations.
  • Transaction records: Retained for 7 years from the date of each transaction for financial compliance and audit purposes.
  • Gaming activity data: Retained for 3 years from the date of each session for responsible gaming monitoring and dispute resolution.
  • Support communications: Retained for 2 years from the date of the last interaction for quality assurance and dispute resolution.
  • Technical and usage data: Retained for 12 months on a rolling basis for security monitoring and platform analytics.

When data is no longer required for any of the purposes described in this policy, baji3 will securely delete or anonymise it. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any individual player.

07

Your Rights

As a baji3 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond within 5 business days and will not charge a fee for handling your request in most cases.

Right to Access

Request a copy of all personal data baji3 holds about you, including your account details, transaction history, and gaming records.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data held on your account. We will update your records promptly upon verification.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.

Right to Restriction

Ask baji3 to restrict processing of your data in certain circumstances, such as while a dispute about accuracy is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose.

Right to Object

Object to processing of your data for direct marketing purposes at any time. We will stop sending marketing communications immediately upon receipt of your objection.

08

Data Security

baji3 takes the security of your personal data seriously and applies a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. Our security practices include:

  • SSL/TLS encryption for all data transmitted between your device and the baji3 platform.
  • Encrypted storage of passwords, payment details, and sensitive personal data on secured servers.
  • Strict access controls ensuring that only authorised baji3 staff can access personal data, and only to the extent required for their role.
  • Regular security audits and penetration testing to identify and address vulnerabilities in the platform.
  • Two-factor authentication options for player accounts to add an extra layer of login security.
  • Automated monitoring systems that detect and flag unusual account activity in real time.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your baji3 account has been compromised, contact our support team immediately. We will act quickly to secure your account and investigate the incident.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, baji3 will notify affected players without undue delay and will take all necessary steps to contain and remediate the breach.

You are responsible for keeping your baji3 login credentials secure. Never share your password with anyone. baji3 staff will never ask for your password through any channel.
09

Children's Privacy

baji3 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. All players are required to confirm their age during registration, and baji3 reserves the right to request identity verification documents to confirm that a player meets the minimum age requirement.

If baji3 discovers that a player under the age of 18 has registered an account, we will immediately close the account, void any transactions, and delete all associated personal data. Any winnings accumulated by an underage player will be forfeited.

If you believe a minor has registered on baji3, please contact us immediately at [email protected]. We will investigate and take action within 24 hours of receiving your report.
10

Changes to This Privacy Policy

baji3 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "last updated" date at the top of this page. For significant changes that materially affect how we use your data, we will notify registered players via their registered mobile number or email address.

Your continued use of the baji3 platform after any update to this policy constitutes your acceptance of the revised version. If you do not agree with the updated policy, you should stop using the platform and contact our support team to arrange account closure and withdrawal of any remaining balance.

We recommend checking this page every few months to stay informed about how baji3 handles your personal data. The date at the top always reflects the most recent revision.
11

Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how baji3 has handled your personal data, please get in touch with our support team. We take all privacy enquiries seriously and will respond promptly.

  • Live chat: Available 24/7 directly on the baji3 platform after logging in to your account. This is the fastest way to reach us.
  • Email: [email protected] — we aim to respond to all privacy-related emails within 5 business days.
  • Data rights requests: Please include your registered mobile number and a brief description of your request so we can locate your account and process your request efficiently.

baji3 is committed to resolving all privacy concerns fairly and transparently. If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.

Play with Confidence

Your Privacy Is Protected — Now Start Playing

Now that you know exactly how baji3 protects your data, create your free account and enjoy 200+ certified games. Deposit in BDT via bKash or Nagad, claim your welcome bonus, and play with complete peace of mind.